CHAN KOK XIA NG (LUCAS CHAN)

Lucas has a way of simplifying the seemingly confusing concepts of financial planning and insurance into clear and easy-to-digest portions. This understanding is important, in knowing what you are paying for, and he welcomes questions. He is also transparent in sharing his considerations for planning policies. Not the most expensive, or the most comprehensive, but the best fit and suitability based on the individual’s circumstances. What sets him apart from many other agents is the place where his heart is at, the right place, to genuinely help.

I have been a client of Lucas for several years now, and I have to say, Lucas is the most responsible & professional agent that I have ever dealt with. I would HIGHLY recommend Lucas to anyone I know. I’ve purchased a few products from him over the years and I have always felt confident that I was making a wise investment. Admittedly, I don’t know much about insurance or investments, but Lucas has always taken the time to educate me and inform me about updates on products that I have purchased. Lucas is extremely accommodating and hardworking. If I should ever have any questions, Lucas will always be there. If he cannot give me an answer right away, he will always get back with the information as soon as possible. It is obvious that he is not out to make an easy dollar, and he always has his clients’ best interests in mind. Thank you, Lucas, for making my investment & insurance buying experience a stress-free one.

他不是我接触的第一个财务顾问，却是让我能够信任的那一个。他会把最新的消息传达给我，会介绍我最适合和最需要的保险。 因为是他，所以相信。

Lucas is exceptional in his performance, both as an advisor to his clients, as well as a leader to his team. Within the first 3 years of his career with us, his strong dedication and unwavering drive for his work were recognised with multiple awards, both local and overseas. He has also since been invited onto international platforms, such as IDA, as an honoured speaker to inspire fellow practitioners in Asia. As his Executive Director and a colleague, I have full confidence that he will continue to make his mark in the financial services industry, and groom many more successful financial consultants and leaders in the years to come.

Lucas is a great person with great character. He is very trustworthy and always provides excellent service to his client. Lucas has made the process of insurance handling as easy as possible. He never fails to provide us with a comprehensive and detailed financial planning solution that fits our needs. The experience is something that we’ve never had before. I am concerned more about after-sales service and Lucas goes above and beyond when we needed his help. He assisted us to settle all the claims in the quickest manner. His after-sales services well exceeded our expectations. I would recommend Lucas to any of my friends or family.