CHO XING NI

Charis Cho has shown that she is a highly responsible, dedicated and trustworthy financial consultant. She is extremely knowledgeable about AIA’s policies and offers insightful as well as thoughtful advice. She is also patient in answering questions and clear as well as thorough in her explanations. Most importantly, Charis is approachable, genuine and thoughtful and adds a much appreciated personal touch in her interactions with me.

Charis is by far the best financial consultant that I know. Responsible, and most importantly, she truly cares about her clients and gives us sound advice. Which is also why I referred my entire family, friends and even colleagues to her.

Charis is not only my financial advisor but a friend. I remembered when my son was hospitalised, I wasn’t quite sure what to do. She could have assisted me via text or phone call but she rushed to the hospital in the middle of the night as soon as she saw my text. Her immediate responsive assistance made a scary situation bearable. She stayed with us till late to make sure we were ok. She also paid us a visit to check on my son. This is definitely service beyond the extra mile! Charis is genuine and warm hearted. I couldn’t be more thankful for this decade long relationship. Thank you for putting my mind at ease that if anything should happen, I can always count on you.

Charis has been someone we always count on, for her knowledge and experience in insurance coverage. She has supported us with valuable advice at various stages of our lives, from being young working adults to now, as parents of two children. When we have queries, she seeks to understand our concerns before providing the answers. When there are updates on our policies or new products that might benefit us, Charis would share the information with us promptly. She has also helped us minimise administration hassle by giving us clear and accurate instructions, especially when claims are to be made. We are truly thankful that our financial consultant is trustworthy, responsible and always available for our family in times of need.

I am writing to recommend Ms Charis. She has been helping us for a few years now, and she has always been helpful, competent, and responsible, while being ever friendly and patient. I have always been impressed and moved by how helpful she is, and how she responds to my messages or emails promptly. No matter what problem I may have, she will try to fix it. She is polite, professional, responsible and provides excellent services. I have always received outstanding services from Ms Charis, and am grateful to have her for all my medical insurance needs, I really appreciate her diligent work every year to get us properly insured, it allows us to sleep well knowing we all are well protected. You really made the experience stress free and I’m so thankful to you for all your help.

Many years ago, when our previous insurance agent was planning to retire, he highly recommended Charis, and she became our agent. At that time, we were quite apprehensive of the change. But what impressed us most was her sincerity, the time and effort that she spent to get to know us and our needs before making her recommendations! Over the years, she has become more of a friend who has our best interest at heart; someone we can depend on!