In this career, it is the consistency and willingness to help our clients at any point of time that keeps new cases coming in. I always share knowledge and updates, be it with our clients or colleagues. I believe that when we teach, we grow too. At the end of the day, we just need to do what we need to do and be disciplined. That is how we can be competent as financial consultants.

Putting in the work consistently has led me to achieve goals beyond my expectations.
Achieving the MDRT 2020 is one of my proudest accolades in my career so far. I always thought that MDRT was a faraway goal that was almost impossible for me to achieve, but last year, my hard work and determination paid off. This dream was made possible as I stayed consistent in my efforts and activities, and armed myself with the skills and knowledge I needed to focus on my chosen career path. Joining roadshows and not shying from street prospects since the beginning of the year also led to my success.


AIA FA Prestige Club (Gold) 2024

AIA FA Prestige Club (Titanium) 2023 and 2022

AIA Centurion Club 2020

AIA High Net Worth Prestige Club (Personal Wealth Manager) 2020

Million Dollar Round Table 2023 and 2020

Bachelor of Business Management



I have always known Crystal as a person full of empathy, care and concern as well as a very hardworking person. She shares different types of policies, and explains which ones suit me the most. I had never understood the importance of insurance. However, with Crystal, she will always be there to answer my questions and guide me even after policy is bought. She truly places passion in her job and shows care and concern to her clients! Thumbs up!


I want to personally thank Crystal for helping me with policies for my daughter and myself. She is always quick in responding to my queries and claims. Very friendly and professional. She will help me review which policy that is suitable for me and one thing I appreciate most is that she is never pushy. I am very pleased and comfortable with her service. Highly recommend her!


I would like to commend Crystal for her exceptional service that she is doing for her clients at AIA FA. Crystal is very prompt in answering my questions and concerns and she has excellent knowledge to get matters resolved quickly. You have a winner’s attitude in Crystal and I appreciate that she takes her client’s needs seriously and I am sure she is a valuable member of her team. She is definitely a pleasure to work with.


I would like to express my heartiest thanks and gratitude to Crystal for her fantastic service. She always has a smile on her face, and her readiness to help or serve her clients are very much appreciated and praiseworthy. Crystal always stays very focused in understanding her clients’ needs patiently and then takes time to do analysis on that before coming up with the best suited plan for the client. She is professionally very matured and always stays connected with her client, sharing benefit updates in a timely manner which is very well received. Thank you, Crystal for your outstanding support and warm cooperation.


Crystal has been a pleasure to work, advising me on the policies that best caters to my needs, both current and for the future. She has also been cheerfully assisting me when I randomly call her to check on my coverage and to process my claims, without complaint. I appreciate that she truly thinks of what I deeply care about – be it via gifts that she gives as small gestures, or in the financial advice she provides.

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